If somebody is in danger, this page is the wrong one
Call 999 in Hong Kong. For suspected trafficking or another crime, go through Hong Kong Police reporting. The most this site can do is stop publishing something; it cannot reach a person, and waiting for a reply here costs time that matters. Mark the message urgent as well, and do not forward the material to anyone who does not need to see it.
Start here
Which of these is it?
Naming the problem decides what evidence is worth sending and what can be done about it.
Private details on show
A home address, a phone number, a workplace or anything else that was put online without the authority to do it.
Somebody pretending to be you
A listing, a photo set or a contact channel presented as you or as a person you are responsible for.
Consent that was never given
Media or participation obtained under pressure or control, or anything that may involve a person under 18.
Your photographs, used without asking
You hold the rights to identified images or video and no one was licensed to publish them here.
A fact that is simply wrong
A rate, a district, a service or a name that is inaccurate, out of date or attached to the wrong person.
A review that breaks the rules
Feedback carrying personal data, an obvious fake, a threat, or an attempt to pass off one person as another.
The message itself
Four things, then send it
Short beats thorough
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1. Point at it precisely
Copy the address from the browser bar and name the exact element: the profile, the third photo, the review from a given date.
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2. Say who you are to it
The person shown, the rights holder, a legal representative or someone acting for a relative. One sentence is enough.
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3. Say what is wrong and what you want
Name the problem from the list above and the outcome you are after: correction, blurring, deletion of one item, or the whole listing gone.
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4. Add a reply address, then stop
Send only the proof that supports the point you are making. Anything beyond it is data nobody here should be holding.
Where the channel for this is active is shown on the contact page.
What comes back
Four ways a request can end
Weighed against the evidence
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Hidden while it is looked at
Where the claim is serious on its face, the material can be pulled from public view before any conclusion is reached.
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Corrected or trimmed
A wrong field is fixed, a private detail is cut out, a single photo or review disappears and the rest of the listing stays.
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Taken down entirely
The listing stops being public. Where the same person keeps coming back, a record of the decision is kept to stop a repeat.
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Left as it is
Nothing found that breaks the rules, or the request rests on a claim that cannot be checked. You are told which of the two it was.
Why something is kept after it comes down
A short record of what was removed and why survives the removal itself. It is what stops the same listing reappearing next week, and it is what answers a lawful request about the decision later. It is not a reason to leave the material where the public can see it.
Loose ends
Frequently asked questions
How long does it take?
No deadline is promised, and anyone who promises one is guessing. Serious claims — a possible minor, coercion, intimate material published without consent — are pulled from view first and read afterwards.
Will the advertiser be told it was me?
Your identity is not passed on. An advertiser is told what was changed or removed and on what ground, which is sometimes enough for them to guess; nothing you write is forwarded.
What if I am asked for more?
Answer the one gap that was named and nothing else. A follow-up asking for a whole folder of documents is not how this works — if you receive one, treat it as suspicious.
What if the answer does not satisfy me?
The directory is not the last word. For personal data and doxxing in Hong Kong the Privacy Commissioner has powers this site does not, and using them is not conditional on anything happening here first.
Does removal here erase it from the internet?
No. It stops being published here. Copies that other sites, caches or search engines already made are outside anyone here's reach, and each of those has its own route.
On personal data and doxxing, the PCPD doxxing pages set out the regulator's own route, and the privacy policy explains what is held here.